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Our Company

At Sunwest Escrow, we care deeply about each of our clients. Our team of professionals pride themselves on making our customers feel like a part of the family.

3 reasons to use an Escrow Company in Albuquerque

Why would I ever need an escrow company?

Imagine being the buyer of a home on a real estate contract without using an escrow company in Albuquerque, where you have paid for 20 years. You’ve never missed a payment and you’re always on time. Until one day your seller passes away. His estate is passed to his children and on a large list of his assets is the property that you’ve been in the process of purchasing for years. But there’s a catch. The seller wasn’t keeping track of what you had paid him. He took the cash you sent him each month and bought things with it before his wife knew of the cash. It’s as if you hadn’t sent any payments. Ever! It’s your word against the deceased. Who can you turn to? How can you prove you’ve been paying? Is it possible to get the deed without starting over?

On the flip side, you’re the seller’s family of the situation above. You just want to liquidate all of your father’s assets to settle his estate and move on. But there’s a catch. Your father didn’t use an escrow company, he never kept records, and he always accepted cash. Where can you turn to clean up this mess? How will you ever settle his estate with so many loose ends? Do you really want to spend the rest of your life in court figuring it out?

Escrow is needed anytime there are 2 parties exchanging items of value (usually, real estate). A third party is needed to create trust, keep a transaction history, and hold documentation (like a deed) until the terms of the contract are fulfilled, or not. Without escrow, you open yourself up to possibilities of misinterpretation, confusion, neglect, or, even, fraud.

We Create Trust Between Strangers

An escrow company in Albuquerque provides trust between strangers. It provides checks and balances and ensures the terms are upheld.

We Provide a Third-Party Transaction History

In the scenario above a payment history from a third party would have made all the difference in the world. A complete 20-year transaction history and documentation for each payment would end any arguments quickly and the buyer could continue to make payments as usual.

Holiday Schedule

Sunwest Escrow will be closed the following dates:

2018 Holiday Schedule

January 15, 2018 – Monday, Martin Luther King Jr.

March 30, 2018 – Friday, Good Friday

May 28, 2018 – Monday, Memorial Day

July 4, 2018 – Wednesday, Independence Day

September 3, 2018 – Monday, Labor Day

November 12, 2018 – Monday, Veterans Day

November 22, 2018 – Thursday, Thanksgiving Holiday

November 23, 2018 – Friday, Thanksgiving Holiday

December 24, 2018 – Monday, Christmas Eve

December 25, 2018 – Tuesday, Christmas Holiday

December 31, 2018 – Monday, New Year’s Eve

January 1, 2019 – Tuesday, New Year’s Day



Executive Vice President  caa@sunwesttrust.com                 505-938-3805

About Cynthia

After graduating from Eldorado High School, I started my business career in 1985 working for a locally owned Escrow Company in Albuquerque. I joined Terry White at First Financial Escrow in 1987 which then became Sunwest Escrow in 1997 and further branched out to Sunwest Escrow, Inc. My experience includes extensive knowledge with all aspects of Real Estate Contracts and Individual Retirement Accounts. I enjoy what I do and consider my responsibilities at Sunwest both my vocation and avocation. Personally, I have two children and enjoy spending as much time with them as possible and seeing them grow into adulthood. I have enjoyed the last 30 years here and watching the company grow and look forward to see what the future brings to Sunwest.


Executive Assistant susanc@sunwesttrust.com           505-938-3822

About Susan

Albuquerque has been my home since 1960. I have often tried to imagine what it might be like to live somewhere else, but I am in love with the beauty of the southwest and would not want to live anywhere else. I have raised my two sons here, and am happy that they, and I, have had the experience of neighborhood, great schools, and lifetime friends. I spent many years as a general manager in the restaurant industry, acquiring skills in the public part of the business and many behind the scenes. I enjoy wearing many hats and love quiet bookkeeping! The things I try to do on off time? Art, music, movies, friends and spend time with my precious grandchildren.


Escrow Customer Service  karen@sunwesttrust.com             505-938-3815

About Karen

I am a second generation native New Mexican, born and raised in Albuquerque. I grew up in the South Valley and now reside in the East Mountains with my horses and dogs. I’ve been with Sunwest Escrow since June 2014. Prior to joining Sunwest, I worked in the Escrow/Title Insurance industry for around 25 years and spent 5 years at a Real Estate and Business Law Firm.


Payoff/Escrow Customer Service  nr@sunwesttrust.com                505-938-3803

About Natalie

I have lived in Albuquerque for 8 years now. I’m originally from California . I have 3 awesome children, my daughter Vanessa, Chris  and Bobby, plus my 2 grandchildren, Anthony  and my precious Destiny, who are my joy. I can not forget Robert, my son-in-law and my future daughter-in-law, Suzanne. My children are my life. I’m truly blessed. We had the good fortune to live in Europe for 12 years, due to being a military family. The people, the food, the lifestyle and of course the traveling was an amazing experience. I have 9 years accountable with Escrow/Title and am happy to be joining the Sunwest team.


Marketing  chad@sunwesttrust.com            505-938-3812

About Chad

I was born and raised in Albuquerque and loved every minute of it. I graduated high school from Eldorado and graduated from UNM with a bachelor’s degree in English. For my first two years of college I worked as a court runner for a local title company. I then spent three years working locally as a marketing manager and graphic designer for the national real estate publication called The Real Estate Book. After graduation I moved directly to Sunwest. In my off time I enjoy spending time with my wife as we patiently wait for the arrival of our first child and playing soccer in the summers and snowboarding in winter.


Customer Service Manager  ajw@sunwesttrust.com           505-938-3807

About Anna

I have lived in New Mexico most of my life here in Albuquerque. I came to this company with 21 years of banking experience. I have a bachelor’s degree in University Studies from the University of New Mexico. My husband, of 23 years, and I have been given 3 beautiful children who occupy much of our time. We enjoy winter sports, and attending soccer games as a family. We are always up for attending Isotopes baseball games and LOBO basketball games. My musical talent is used in children’s ministry in our local church. I have been employed by Sunwest since 1997.


Escrow Customer Service  nr@sunwesttrust.com              

About Austin



New Accounts Specialist            

About Leah

Hi! My name is Leah Martinez. I’m the new accounts specialist here at Sunwest Escrow. Before joining the Sunwest Escrow family, I was in banking for 16 years as a Customer Service Manager. Making sure our customers feel at ease is something I like to esure with every transaction. Customer Service is a very important aspect of our role here at Sunwest Escrow. In my spare time I enjoy being with my dogs, family and friends.


Customer Service ajw@sunwesttrust.com         

About Rose

I have lived most of my life in Albuquerque. I graduated from Gallup High School and attend college here in Albuquerque. I love spending lots of time with my family and close friends. We all enjoy traveling and camping. I’ve been with Sunwest since 2017. I am grateful to be employed with such a great company.

About Dustin



IRA Specialist       

About Jacque

I’ve called Albuquerque home since 1997. Coming from a military family, I’ve lived in Nebraska, Florida, Hawaii, and Colorado. I graduated from Manzano High School in 2005, attended the University of New Mexico, and Hawaii Pacific University. I have 10 years of customer service experience and previously worked for a large retailer as a manager. I joined the Sunwest team in 2018 and am gratful to be part of a company that provides great service and truly cares about their employees. In my time off, I enjoy spending time with my family, hiking, reading, and staying active.


Customer Service

About Stephanie



President/Chief Executive Officer  tlw@sunwesttrust.com                    505-938-3809

About Terry

I started my business career after getting my degree in Accounting from the University of New Mexico in 1983. My first job was as controller for a local title company and in 1987 I started First Financial Escrow, Inc. Over the years I played a part in several startup companies including First Financial Equities, Inc., First Financial Trust, Inc., First Financial Marketing, Inc. and Asset Ventures, Inc. In 1997 First Financial Escrow, Inc. was able to purchase the escrow accounts from Sunwest Bank and changed its name to Sunwest Escrow. As the market changes Sunwest has grown and changed along with it. Besides my wife, Sheila, we have three boys, two daughter-in-laws, one grandson, another grandson on the way and a future daughter-in-law. Sunwest is my passion and I enjoy coming to work every day to see what will happen next. I enjoy fly fishing, spending time in Colorado, biking and watching my boys play soccer.

Our Community Service

Sunwest Escrow, Inc. makes every effort to be a good corporate citizen and neighbor and a positive influence in the community. To that end, Sunwest Escrow’s officers and staff are actively involved in the following charities:

Great timely service!

Cynthia Archuleta is fantastic…very professional & helpful! Promote her!

Think you calling for being very helpful and answering my questions. Thanks for helping me out! U where great.

Daniel thanks for it help on trying to get my situation settled. Much appreciated.

Natalie has always been so helpful. She is the best.

Daniel, was awesome. We have dealt with numerous escrow companies and yours is the best.”

“Dan the man!

Daniel was very helpful and professional. Lynne is always very helpful and pleasant Awesome service Appreciate the fast reply. Thanks for the quick response.

Lynne handled everything I need. She answered all my questions. Best VP ever. Thank you for checking. Great Job as always!

Always the best!

Daniel was quick to send me info that I needed. As always, Lynn took care of the problem Leah Martinez! You are amazing and efficient to say the least. It took you less than 3 minutes to get us 2014 information we needed. I’ve never experienced such miraculous assistance! Thank you!”

Thanks, Anna!

Very helpful in all aspects.

I love fast service! Thank you for being fast. Lynne is awesome!

Daniel was very knowledgeable and helpful. Extremely fast and easy to deal with!

Lynne was so helpful and answered all of my questions with a smile and has a great personality. Thank you for the quality care with my investment.”

Still Have Questions?

Don’t hesitate to reach out to us anytime


10600 Menaul Blvd NE, Albuquerque, New Mexico 87112

Mailing Address

P.O. BOX 36371 ALBUQUERQUE, NM 87176